MODEL REINŽINJERINGA PROCESA OSIGURAVAJUĆIH DRUŠTAVA PRIMJENOM ALATA KVALITETA
Author(s):
1. Sasa Cudic, Dunav osiguranje a.d. Banja Luka,
[], Bosnia and Herzegovina 2. Milos Sorak, Faculty of Technology Banja Luka,
Republic of Srpska, Bosnia and Herzegovina